You may request a full refund within 30 days of your original purchase date by contacting our Support Team at customersupport@CasioJones.com and definitively requesting the full refund. We will NOT provide refunds after 30 days from the date of original purchase. On the 31st day, all payments are non-refundable and you are responsible for full payment of the fees for the product, regardless of whether or not you complete the program.
No. Once you have successfully purchased the course in full, you will have lifetime access to the course content. You will also receive updates to the training material and bonuses!
If you have a question regarding the course content, inside of your membership you are welcome to post your questions and comments directly under the training video you are viewing. Once you have submitted your question or comment, our admin is notified and Casio has a chance to personally view your questions and comments.
Please Note: When posting your question or comment, please select the video that best relates to your question or comment.
First and foremost, we apologize for the inconvenience. Our videos are hosted using Vimeo, a top of the line video hosting software platform. Every once and awhile, a “glitch” will occur.
We first suggest refreshing the page to see if the video will now play. If the problem persists, please contact our customer Support Team at firstname.lastname@example.org. When contacting them, please include the page URL and the specific video that is not working. They will prioritize the problem and reply to you promptly.
If you need to change or update your billing information, please contact our customer Support Team at email@example.com.
If you are having trouble downloading any of the content, right-click on the download link and select the “Save As” button.
If that is not working, or you are getting the WRONG resource link, we simply made a mistake. Please contact our Support Team at firstname.lastname@example.org and include the details. We will address the issue immediately.
You can find the bonuses beneath the course modules!
If you would like to directly contact the Casio Jones customer Support Team, please submit your email to email@example.com. They will be more than happy to answer your questions, assist you with your membership and help to resolve any issues you might be having!
Should you have any other questions, please feel free to send me an email at firstname.lastname@example.org